In this world of online connectivity and high-tech gadgets, still the best form of marketing is word of mouth. In fact, with the development of online forums, social media and websites dedicated to nothing but reviewing other businesses, word of mouth is becoming more powerful, not less. It’s never been more important to have a good reputation and the best way to build your reputation is through brilliant customer service and products. Here’s a few things to think about in your quest to build your customer base.     Stop trying to satisfy your customers   Think about it, a......

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It’s time to Entrepreneur!

I’m amazed at how many of my friends have started new businesses this year. Not big businesses, like car dealerships or restaurants, or anything like that. Most of them don’t...